Privacy Policy
Welcome to Charrjli. We operate a mobile app and website that let you browse and order physical products with cash on delivery. This Privacy Policy explains what data we collect, how we use it, and the choices you have.
Quick Summary
- Charrjli on iOS is for ordering physical products only.
- We collect only what we need to run the app, process orders, and provide support.
- We do not sell your personal data.
Information We Collect
Depending on how you use the app, we may process:
- Account & profile data — name and phone number used to register and sign in.
- Order data — product details, quantities, order dates, order status, and delivery information you provide so we can fulfill your order.
- Device & technical data — app version, operating system, language, device type, and diagnostic data such as crash logs.
- Push notification tokens — if you allow notifications, we use device tokens to send order-related alerts. You can turn off notifications in your iPhone Settings.
- Support communications — messages you send to our support channels and their metadata.
We do not intentionally collect sensitive categories of data unless you choose to share them with us for support purposes.
How We Use Your Information
- Provide and operate the app, including account access and order placement.
- Process and fulfill orders for physical products.
- Send service notifications about your orders.
- Deliver customer support and respond to your requests.
- Monitor performance, fix issues, and improve the app.
- Prevent fraud, abuse, and misuse of the service.
- Comply with legal obligations and enforce our terms.
Your Rights & Choices
- Access & update — You can review or edit your account information in the app or by contacting us.
- Delete — You may request deletion of your account and related personal data, subject to legal retention requirements.
- Notifications — You can control push notification permissions in your iPhone Settings.
- Marketing — We do not run in-app advertising. If we send marketing messages in the future, you may opt out at any time.
Children's Privacy
The Services are not directed to children under 13 (or the minimum age
required in your country), and we do not knowingly collect personal data from them. If you believe
a child has provided us information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new version here and update the “Last updated” date above. If changes are material, we will provide additional notice in the app.
Contact Us
If you have questions or requests, please contact us:
- Email: charrjli@gmail.com
- Phone: 03140199
- Website: charrjli.com